Set up 2FA with the Twilio Authy Desktop Authenticator

Overview

If you do not have access to a smartphone or SMS authentication in your portal, you can configure 2FA using the Twilio Authy Desktop Authenticator.

Set Up the Desktop app

You will need to download and register the Twilio Authy app so that you can register your details and link to your Astute profile. The app is available here as either a desktop or mobile download. 

To download the desktop version, select your operating system from the drop-down list and click Download.

To download the mobile version, you can click the links to Google Play or the App Store. This allows you to download the app directly from the selected store.

You can also select your country code and enter your mobile number, then click Submit.  This will generate an SMS with an installation link. Click the link in the SMS and follow the prompts to install the Authy app on your device. 

Register the Desktop app

To register the app:

1. Click on the logo to open the extension.

2. Enter your mobile number and click OK.

3. Enter your email address and click OK.

4. Select ‘Call’ or ‘SMS”, depending on how you would like to receive your verification code.

5. Enter the registration PIN.

6. Enter a master password and click Set. Please note that this password is not linked to your portal and is not associated with your Astute login.

Link Twilio Authy to your Astute Profile

You will need to leave the Twilio Authy app open while you link it to Astute.

1. Go to your Astute Payroll portal URL and log in with your username (firstname.lastname) and password.

2. Select Set up 2fA Now.

3. Select Authentication using mobile app.

4. Copy the Secret key that appears above the QR code.

5. Return to the app and click +Add Authenticator Account or the red + symbol to add an account.

6. Paste or type the Secret code into the Enter Code field and click Add Account.

7. Select a Logo for your portal.

8. Set the Token Length to 6-digit to ensure that it works with Astute.

9. If you have access to multiple Astute portals, set a unique name for each portal.

10. Click Done.

11. Click the ‘x’ in the top right corner and confirm that the account you’ve created appears.

12. Click on the account to generate a six-digit verification code to use to log into Astute.

Finalise 2FA Setup in Astute

1. To finish configuring 2FA in Astute:

2. Return to your Astute portal.

3. Click Next in the Install authenticator app screen.

4. Enter the six-digit code generated from Twilio Authy and click Next.

5. Register a backup email address and click Next.

6. Log into your backup email address and copy the verification code.

7. Enter the verification code in Astute and click Next.

8. Click Next when you see the message that two-factor authentication is set up to continue to your portal.