STP Submission – Astute Payroll Help Centre

Overview

You can submit pay data via STP from Payroll > Process Payroll > STP Submissions.

The report lists outstanding pay run messages which are ready to send through STP, as well as any errors that will stop the data from being successfully transmitted.

The ‘Details’ column contains:

a link to ‘View Msg’ so that you can see the STP Message Information that has been generated for the pay run file (ie what will be sent to the ATO); or,
a link to ‘View Errors’, if the status of the pay run file is associated with an error (eg Generation Failed or Rejected By ATO).

What will prompt a STP Submission message to generate?

When a pay run is Paid (ie the bank file has been downloaded and the Pay Date is the current date or earlier), it will appear in the STP Submissions message, ready to send.

STP Submission messages will generate for any pay runs that include Gross Wages, PAYG, or Child Support.

If a pay run doesn't include any of the above, then a message won't be generated as it isn't required. This means that pay runs that only include expense reimbursements or super adjustments (and don't include any Gross Wages or PAYG), will not generate an STP Submission message at all when they are marked as Paid.

STP Submission Report Statuses

The Status column will show the progress of the pay run’s submission to the ATO.

Pending	The pay run is ready to send and waiting on a user to generate a pay event message. Please note that a pay run with a future pay Date will not appear in the STP Submission report. The status will update to Ready to Send once the Pay Date arrives, so it is unlikely that you will see the Pending status.
Generating	The data file is currently being generated by the system
Generation Failed	The pay run data contains errors preventing a file from being generated (eg exceptions or validation errors). Click View Errors to review the error, then resolve the issues and regenerate the file.
Ready to Send	The selected pay runs are successfully converted to a pay event message with no errors. The data file is ready to send to the ATO by clicking Submit.
Sending to ATO	The data file is in the process of being sent to the ATO. Check in later to confirm if this has been successful.
Send Failed	An error has occurred during the sending process (eg network error, authorisation/authentication failure). To resolve this, you will need to select the pay run and click With selected… > Submit To ATO button again.
Awaiting ATO Response	The pay event has been successfully sent to the ATO and is awaiting the ATO to accept or reject
Accepted By ATO	The data file has been successfully sent to the ATO
Rejected By ATO	The ATO has received and rejected the data file. Click on View Errors to review the reason for the rejection, then resolve the issues and regenerate the file.
Response Timeout	Your data has been successfully sent from Astute to the ATO, but no responses were returned from the ATO within 72 hours of sending. If this happens, you can request a response from the ATO by selecting the pay run and clicking With selected… > Request Status Update.

Send a Pay Run File to the ATO

To send a pay run file to the ATO:

Go to Payroll > Process Payroll > STP Submissions.
Tick the checkbox to select a pay run.
Click Send to ATO > Go.
Review the declaration message in the popup window, then tick the checkbox > Proceed.

Please note that a maximum of 10 STP message files can be processing (ie sending to the ATO or being regenerated) at any one time.

If you are currently sending or regenerating the maximum number of messages, the option to regenerate will be temporarily disabled until these messages have finished processing.

If you request to send or regenerate one or more additional STP files that will take your total messages being processed over the maximum, you'll receive an error message. Please wait until the currently processing files are finished before retrying.

View Sent Pay Data

A data file that is sent and accepted by the ATO will not show in the default view of the STP Submissions report. You can view successfully sent files by updating the Report Settings.

Click Report Settings.
Click Payrun Message Status and select ‘Accepted By ATO’.
Click Go.

You can also view the STP data that has been submitted in the Export History report.

Go to Reports > Integration > Export History.
Click Report Settings.
Set the Export Type as ‘ATO Integration’ > Go.

The report will display the Export ID for the submission, the type of export, the date and time the export was run, and the contents in the exported file.

TFN Declarations

When a tax file number declaration is submitted by or on behalf of an employee in the portal, their tax treatment code (the code that identifies how they should be taxed) will be updated in the next generated STP Submission or STP Update message.

The employee's tax treatment code is sent as part of every STP message, to ensure that the ATO has accurate and up-to-date tax information for all employees.