e-Invoicing

Overview

An e-Invoice is sent directly to the Accounts Payable software of your customer, via a secure e-Invoicing network (PEPPOL). This is an international framework that has been adopted by the Australian Government for e-Invoicing, which doesn’t rely on email or attachments such as PDFs.

The Australian Tax Office (ATO) has mandated that Australian Federal Government agencies must have e-Invoicing in place by 1 July 2022, with the rollout planned to extend to all state and local government agencies in the near future and a view to include private businesses also. 

For general information on e-Invoicing, please visit the ATO’s website.

For further details on how to use the e-Invoicing functionality in Astute, please refer to the dedicated section of this Help Centre. 

Please note that e-invoicing is also now available for NZ entities.

Benefits of e-Invoicing

With the introduction of e-Invoicing, you will:

• save time and money with reduced manual data entry, as invoices appear in your software, ready to be paid;
• not have to fix errors or chase missing information and lost invoices;
• get paid faster, improving your cash flow;
• reduce the risk of scams and fraud; and,
• support the environment by reducing printed records. 

Disable e-Invoicing

Once it has been enabled in your portal, it isn’t possible for you to disable it yourself. Please contact our Support team for any requests to disable the functionality so that we can assist you.

PEPPOL Updates on Supported Document Types

Peppol mandated the new PINT A-NZ document type on 15 November 2024, with A-NZ BIS Billing document types being an optional document type.

Peppol announced they would no longer be supporting A-NZ BIS Billing document types and would depreciate this document type as of the 15th May 2025.

In line with Peppol's timelines, starting 15 May 2025, Astute Payroll will no longer be accommodating both document types, and only the PINT A-NZ document type will be supported.

All eInvoicing providers need to adhere to these key dates. However, if one of your client’s providers is running slightly behind and has not yet made the update, when sending an eInvoice from Astute Payroll, the Peppol network will throw an error message, similar to the one below. You will be able to see this against the invoice in Astute Payroll.

Astute Payroll will have resend options in these scenarios. You can attempt to resend once your client’s provider has adopted these new changes.