Process a Payment Run

Overview

If you're using the direct debit or credit card payment function to receive payments from customers, you'll process them through a Payment Run in Invoicing. You need to generate the payment run first, then it can be locked and exported.

Lock a Payment Run

When you are ready to export your payment run, it will need to be locked.

1. Go to Invoicing > Process Payment Runs. You will need to enter the required filters from the Report Settings dropdown and click Go to populate the report. 

2. Tick the checkbox for the payment run. You can lock multiple payment runs at once.

3. Click With selected Invoices… > Lock Payment Run > Go > Confirm.

When a payment run is locked, the Payment Status will update to Provisionally Paid. This means that once the bank file has been uploaded to the bank, it's expected that the payment run will be paid in full, pending the payments being debited successfully from the Customer's account, and you marking the payment run as 'Payment Received'. 

Exporting a Payment Run

You can export the bank file or PayWay file to upload into your online banking portal once a payment run is locked.

1. From Process Payment Runs, select the payment run.

2. Click Export.

3. Select Export Selected ABA File(s) to download the bank file, or Export Selected PayWay File(s) for a PayWay file.

The status of the payment run will update to Payment File Generated.

You can export multiple bank or PayWay files at once by selecting all payments runs that you would like to export.

If you select a payment run that is not compatible with the type of export file that you request, it will be automatically deselected when the system completes your request.

This means that direct debit payment runs cannot have a PayWay file downloaded, and credit card payment runs cannot have a bank file downloaded.